GDS

GDS is a guard dispatch and monitoring system for security companies.

Job dispatch

• Jobs may be dispatched by pager, cell phone or PDA
• Each stage of the job is tracked. These stages can be configured to suit operational requirements.
• Job escalation: jobs can be re-prioritised by the system if they are left unattended for too long
• Job prioritisation: jobs are sorted on the traffic screen according to the states they are in
• Active job lists can be refined to allow different operators to focus on different duties

Patrol officer welfare

• Welfare check-in requests via pager, cell phone or PDA.
• GDS can be set for periodic check-in at user defined intervals. The interval can be changed on-the-fly for different circumstances.
• Panic button facility raises alerts at base station.

Reporting facilities

• Numerous reports for job and customer information.
• Job and customer data can be exported to Excel using CSV.
• Jobs can be batched for export to accounting/billing system.
• Flexible job costing system.

Automated (batch) reporting

GDS can email or fax most reports to arbitrary or defined groups of destinations as the result of certain events, or automatically at predetermined times.

Scheduled jobs

• GDS can automatically schedule jobs for future-dated events, or events that occur at regular intervals.
• Jobs can be created in response to various events to implement operational procedures.

Mobile / PDA integration

GDS integrates with mobile phones and handheld PDAs, allowing each guard to interactively respond to jobs without tying up radios and operators.

Bar code/attendance processing

• In conjunction with the PDA subsystem, the system can record bar codes scanned by patrol officers at sites as proof of attendance.
• Reports on attendance/non-attendance can be produced on demand or automatically sent to relevant internal or external parties.

Controlled internet access

• Access can be given to internal users, or to 3rd parties via a website.
• External monitoring companies can submit jobs to the system without having to call via telephone.
• External users can update details within the system, subject to their access rights, and to a vetting system to protect the data from malicious activity.
• Customers can access GDS to review details of their activity.

Minimal installation requirements

• GDS can be installed and operational on a new server in minutes – ideal for disaster recovery scenarios.
• System requires no installed files on workstations – upgrades are painless.
• Install on your own servers or we can cloud-host it for you.

Interested in this product for your business?

For more information about GDS, visit the product website at www.gdsresponse.com.